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The ordered products are delivered by our partner, GLS Hungary Kft. courier service. Our company is out for deliver the ordered products to you as quickly, efficiently and safely as possible!

GLS delivery options:

  • Home delivery by GLS
  • Delivery to GLS PackagePoint (Temporarily suspended) (Only in Hungary)
     

Home delivery by GLS:

In this case GLS delivers the package to the address you provided.

Destination: home delivery by GLS in Hungary:

Weight Price
0-1 kg 1000 Ft
2-10 kg 1100 Ft
10-20 kg 1200 Ft
20-30 kg 1300 Ft
30-50 kg 1400 Ft
50 kg felett 1500 Ft

Destination: home delivery by GLS abroad:

  DE SK,SI,AT,CZ,RO,HR PL,NL,BE,LU,LI,CH,BG DK,FR,IT,IE,VA,MC,SM ES,EE,GR,PT GB
1-2kg 2400 Ft 3300 Ft 3400 Ft 5900 Ft 6400 Ft 3500 Ft
2-3kg 2800 Ft 3500 Ft 3600 Ft 6200 Ft 7400 Ft 4100 Ft
3-5kg 3100 Ft 3600 Ft 3800 Ft 6600 Ft 8300 Ft 4500 Ft
5-10kg 3500 Ft 3900 Ft 4000 Ft 6800 Ft 9100 Ft 5200 Ft
10-15kg 3900 Ft 4200 Ft 4800 Ft 7200 Ft 13900 Ft 7000 Ft
15-20kg 3900 Ft 4600 Ft 5500 Ft 7700 Ft 18400 Ft 7000 Ft
20-25kg 4300 Ft 5200 Ft 6200 Ft 8900 Ft 20800 Ft 7700 Ft
25-30kg 4300 Ft 5900 Ft 6800 Ft 9900 Ft 23100 Ft 7700 Ft
30-40kg 6300 Ft 6500 Ft 7500 Ft 11000 Ft 25400 Ft 10000 Ft

Free shipping on orders above 20.000 HUF in our webshop!

*The list of the following countries exempted from free shipping: Norway, Sweden, Latvia, Lithuania, Estonia, Finland. Free shipping does not apply to products that are significantly oversized or cannot be delivered by courier.

 

We will keep you informed of the status of your order via e-mail. GLS courier service will deliver products within 24 hours after handing over package.

You can follow your package online all the way to your shipping address with tracking number on this site: a https://gls-group.eu/HU/hu/csomagkovetes , or at GLS Customer Service (Monday to Friday, 7 a.m. to 8 p.m.): 00 36 1 802 0265

You can get the tracking number of your package from our Customer Service as well: 00 36 20 298 8250; info@gomoa.net

Our webshop will send you a notification e-mail on the day we hand over your package to the courier service, so please provide a contact where we can reach you. You can choose Collect on Delivery payment method, which means you can pay with cash or debit/credit card for the courier when your package is delivered.

If you do not want to pay on receipt, choose the online payment with debit/credit card method, that you can select when placing your order.

 

Delivery to GLS PackagePoint:

In this case GLS delivers the package to the PackagePoint of your choice. You can choose the PackagePoint when ordering. If you choose delivery to GLS PackagePoint, please select one of the 800 points in more than 270 settlements where you would like to receive your package. GLS PackagePoints are mostly located at frequented places like gas stations and malls.

Destination: GLS PackagePoint in Hungary:

Weight Price
0-1 kg 1000 Ft
2-10 kg 1100 Ft
10-20 kg 1200 Ft
20-40 kg 1300 Ft
40-50 kg 1400 Ft
50 kg felett 1500 Ft

 

Free shipping on orders above 20.000 HUF in our webshop!

*The list of the following countries exempted from free shipping: Norway, Sweden, Latvia, Lithuania, Estonia, Finland. Free shipping does not apply to products that are significantly oversized or cannot be delivered by courier.

We will keep you informed of the status of your order via e-mail. GLS courier service will deliver products within 24 hours after handing over package.

Our webshop will send you a notification e-mail on the day we hand over your package to the courier service, so please provide a contact where we can reach you.
 

Shipping time:

Orders received before 10 a.m. on business days will be processed and handed over to the courier service on the same day (only for COD packages, after telephone consultation).

Orders received after 10 a.m. on business days will be processed and shipped on the next business day.

Orders placed on weekends and public holidays will be processed and handed over to the courier service on the next business day.

We do not deliver on weekends, there is an exception in case of a business day is transferred to the weekend.

Shipping time during holiday period: Orders collected during this period may take several days to process, but in this case we will inform you during the order.

 

Frequently Asked Questions with home delivery by GLS:

When will the delivery take place?

GLS courier service delivers packages every weekday (Monday to Friday) from 8 a.m. to 5 p.m. On the morning of delivery day, you will receive an e-mail and a text message (only for mobile phone numbers on Hungarian network) with the package number and the 3 hour interval of delivery time. You will be informed to change the delivery time and address if you want.
 

Can I assign a specific time of delivery? (e.g. Monday, 3:23 p.m.)

You can specify a day of course (type it into the notice box when ordering), but you can not assign a specific time.
 

What happens if the courier comes when I am not home?

Since the courier service’s goal is also to deliver the product to the customer as quickly as possible, courier will make every effort to make it happen! If you are not at home, courier may call you on the phone (we cannot guarantee that). But courier service will try to deliver you the package two more times at different times.
 

If there are any other important notes for delivery, where should I note them?

If you have any information that makes things easier for both of you and the courier, let us know! Is something else written on the doorbell, or has your doorbell just gone bad, or is the entrance somewhere else? Where should you note that? When you place your order in our webshop, you can also provide text instructions in the notice box during the purchase process. If you have any useful, important information, please enter it.
 

Can the courier call me half an hour before delivery?

Every courier handle hundreds of packages a day, so unfortunately there is no way to call you or announce their arrival in advance. Our experience is that usually the courier service vehicle does not start first to smaller settlements, so you they may connect you in advance at their own discretion, or according to the instructions of the local depot.

 

Frequently Asked Questions with GLS PackPoint:

When are PackagePoints open?

PackagePoints are mostly open from 10 a.m. to 8 p.m. You can select the closest one from the drop-down list. Then you can find the exact opening hours on the page of the selected PackagePoint.
 

When can I go for my package?

GLS courier service will notify you via text message when your package has arrived to the selected PackagePoint. You can pick up the shipment at any time within 5 working days after the notification considering the opening hours of the selected PackagePoint. You can receive your package by presenting an identity document and referring to the package number. (It is not a condition of receipt to pick up the package under the name on the order. But recipients must identify themselves with an official document, because GLS system records the name of the recipient.)
 

How can I pay at PackagePoints?

Only cash payment is available at PackagePoints for COD orders.

 

 

Got stuck? Do you have any questions or remarks?
Phone nr.: 00 36 20 298 8250
Customer Service reception time: Monday to Friday, 8 a.m. to 4 p.m., closed on Saturdays and Sundays
E-mail: info@gomoa.net